Frequently Asked Questions

Without you in my arms, I feel an emptiness in my soul. I find myself searching the crowds for your face—I know it’s an impossibility, but I cannot help myself. - Nicholas Sparks

What is Never Forget Me?

Never Forget Me was created in memory of our son Calvin James Wartnick who suddenly and unexpectedly passed away on September 03, 2023. We wanted a place where other parents who have lost a child could keep their children's memories alive, while offering a support community of those that truly understand. Don't suffer from the grief due to the loss of your child, alone.


How can I add my child to Never Forget Me?

It would be an honor for me to share your child's memories. All of this is completely free.

Starting January 1, 2026, there will be two ways to create a forever-home for your child. 

Prior to 2026, I performed all of the activities. There are certain groups of people that are very comfortable with technology and would like to add and maintain their child tribute themselves, and then there are others that are not as comfortable with technology and would like my assistance. It can also be a cooperative effort.  Any of these are perfectly ok, and you can change your mind at any time. I'm always willing to add and make modifications. I have purchased tools for photo optimization, etc. that may be beneficial. If you need me to adjust something, let me know.


First Option (I add/create your child's tribute)

For the first option, where I create/add your child's tribute, here is what I need:

Send all correspondence to:  Support@NeverForgetMe.org


Second Option (You add/create your child's tribute)

For the second option, where you do the work, it's basically a three-step process, but hopefully not too complicated and time consuming. At a high level, here are the steps you need to perform:


Step 1 - Register on Never Forget Me (See below for how to register)

Step 2 - Validate your e-mail address (See below for how to validate your e-mail address)

Step 3 - Create/Add your child (Return to the FAQ page (this page) after logging in to see Tribute Modification steps/instructions).


Do I need to register for an account?

While there is no requirement to have an account on Never Forget Me, there are several reasons why you may want to consider having one.


How do I register for an account on Never Forget Me?

Starting January 1, 2026, the process for creating an account has changed slightly. Starting January 1, 2026, you do not need a child link code (which was previously a mandatory field and was e-mailed to you from me, once your child's tribute page was created). This was changed as you now have the optional ability to create/add your own tribute page for your child without my intervention. However, starting January 1, 2026, your e-mail address must now be validated/confirmed before it becomes active (are able to log in). 

(For visual steps, scroll to bottom)

Steps in registering/creating an account:

Until you validate your e-mail address, you will be unable to log into your account.


How do I confirm/validate my e-mail address?

To activate your newly registered/created account, you should receive a confirmation e-mail that has a link in it. There are two ways to activate/validate your account/email:

The validation code only lasts 30 minutes. If you need to generate and send you a new code, perform the manual step above and click the "Generate New Code" link instead of validate e-mail.

Please feel free to contact me at support@NeverForgetMe.org if you are having problems validating your e-mail/account.

(For visual steps, scroll to bottom)


How do I log in?

Once you've successfully registered with Never Forget Me (See above topic) you will be able to log in. Logging in lasts for 1 hour before you have to re-log in. Logging in provides the following benefits/features:

To log in, click the account icon in the upper right-hand side of any page, supply your e-mail address and password, and log in.

(For visual steps, scroll to bottom)

How much does this cost?

Accounts, tributes and site access are completely free


Letters To My Child Instructions

If you register with Never Forget Me, as a parent you will get access to Letters To My Child - an on-line, private diary where you can express your thoughts to your lost loved one(s). Even if another parent with the same child(ren) has an account, your diary is yours, and yours alone (i.e. each parent can submit letters independently and privately). 

It is recommended to use a computer screen (v.s. a small mobile device such as a phone) for the best experience.

Panes/Sides:

There are two visible panes  - a view pane and an entry pane. On a computer monitor, as the screen is much larger, the view pane is on the left side, and an entry pane is on the right side - like a book. On a mobile device, as the screen is much smaller, the two panes are stacked vertically. The view pane is on top and the entry pane is on the bottom. 

View Pane:

The view pane is a read-only pane that displays a specific page/entry. When you navigate, the page you're navigating TO is placed in the view pane (e.g. back one page/entry, go to page/entry 5, etc.). 

Entry Pane:

The entry pane is for either creating a new or updating an existing entry/page. Initially the entry page is empty allowing you to enter text for a new page. Any navigation, except "back one page" (see below), will ensure the entry page is empty so you can create a new entry/page (append a new page to the end of all pages). If you click the "back one page" navigation icon, it will slide the current View pane entry/page into the entry pane, and put the previous entry/page in the view pane - allowing you to modify the entry that was previously in the view pane (See below).


Each entry can have a maximum of 4000 characters. As such, the view pane is scrollable.


Switching children is only available if you have multiple child tributes.



Discussion Board Instructions

Here are instructions on how to use the group and private discussion boards. Both features are available on the Account Home Page.

Group Discussion Board

  • To join the group discussions, simply click the  Group Discussion image on the Account Home Page. Once there,  interact with anyone else that may be participating by submitting your message and scrolling through messages submitted by others.
  • Past messages are maintained for 2 hours. You will be unable to view past messages on the same device if you leave and re-join the public discussion (the device keeps track of what was read).

Private Discussion Board

To enter the private Discussion Board area, you must first click the image under the Private Discussion title on the Account Home Page. Then, depending on what you're doing, creating/initiating a private discussion, or joining an existing private discussion, follow the below steps.

Creating/initiating a private discussion

  • To start/initiate a new private discussion, locate an available private room and click the "Start Discussion" button.
  • You will be required to enter a password for the room. You need to remember and supply this room number and password to other members you wish to allow access to.
  • Room reservation lasts for 1 hour.
  • If there are no rooms available, you must wait for one to become available. Check back and refresh the screen periodically to see if a room has become available.
  • If you exit the page and come back before the room has expired, you must re-join the discussion (See below).

Entering/Joining/Re-Joining an existing/in-session private discussion

  • To enter an existing/established private discussion, select the room number and click the "Join Discussion" button. 
  • You will be prompted for the password. If you do not know the password or the room number you must reach out to the parent that initiated the room to receive that information.
  • If you select the room number and it shows the status of Available, the discussion has ended.

Dedicated Tribute Modifications

Starting January 1, 2026, as a parent, if you register on Never Forget Me, one of the benefits you'll receive is the ability to create or modify your child's tribute page, that way you can be more involved with the process if you'd like. You can change your child's personal information, their Forever Memory Board text, their dedicated tribute text, their images, audio, and the video URL. 


Creating a new tribute

Follow the below steps to create a new tribute page yourself:

  • Log into your Never Forget Me account
  • Click the My Children image
  • Click the Plus image in the upper right-hand corner
  • Click the Add New Tribute button option
  • Supply all of the needed information. 
    • Some fields are optional. They include:
      • Middle Name
      • Suffix
      • Parental Thoughts
      • Video URL
      • Audio uploads
  • Everything else not listed above is required. 
  • The video URL must be an embedded video URL. If you don't have one, but have a video, reach out to support@NeverForgetMe.org. Never Forget Me has a YouTube account where it can upload the video and provide the necessary video URL to use.
  • When you upload images, you must have at least one image, and a maximum of 15.
  • If you upload audio, you can a maximum of 5

That's a maximum of 20 uploads. 

  • Click the Save All Changes button (Wait a few seconds as it takes time to process the images/audio uploads)
  • If successful, your new tribute will be PENDING (not available for viewing) as I need to review the content (I want to be sure to protect against potential spammers). I should have an approval/denial within 24 hours. Please feel free to reach out to me if you have questions.
  • You will be unable to submit another new tribute if any tributes are currently PENDING. 


Linking to an existing tribute:

Some of the benefits of registering is you get to link your account with your child's tribute - giving you access to the on-line diary and optional tribute modification abilities.

When I add your child to Never Forget Me

If I added your child to Never Forget Me, you will receive an e-mail from me with the tribute's unique link code. Once you have that link, follow these steps to link your account with your child's tribute.

  • Log into your Never Forget Me account
  • Click the My Children image
  • Click the Plus image in the upper right-hand corner
  • Click the Link to Existing Tribute button option
  • Enter the link code you received from me and submit

When you added your child to Never Forget Me

If you added your child to Never Forget Me, you are automatically linked to your child. However, if another parent, for example, would like to register and be linked with your child, you will need to supply your child's link code to the other party. To do that, follow these instructions:

  • Log into your Never Forget Me account
  • Click the My Children image
  • Locate your child tribute and click it
  • Scroll down to the bottom of the page and locate the link code (copy it)
  • Supply the link code to the other party.
  • They will follow the same steps to link to the child their account as if I provided the link code to them (above steps), but instead, you're providing them the link code.

Modifying an existing tribute

  • Log into your Never Forget Me Account
  • Click the image under the My Children text.
  • Click your child's ID text (in blue)
  • From here, make any changes you wish
    • Existing images and/or audio will have a red frame around them indicating they're selected to KEEP
    • To toggle an audio or image, tap/click the desired on. The red frame around the image will toggle between selected (RED) and unselected (no frame).
    • To upload new audio and images, click the Upload button
      • From here, you'll be able to select multiple images and/or audio.
    • The maximum number of images you can have is 15
    • The maximum number of audio you can have is 5 
    • Uploads are limited to a maximum of 20
      • This would assume you're keeping no existing images and audio
    • The video URL must be an embedded video URL. If you don't have one, but have a video, reach out to support@NeverForgetMe.org. Never Forget Me has a YouTube account where it can upload the video and provide the necessary video URL to use.
    • Click the Update button to submit your changes to the queue
    • Click the X icon in the upper right-hand side of the form to disregard your changes
  • The queue is processed every 15 minutes, and you can't submit another change request until your change has been processed.
  • The existing information is backed up in case you want to revert back
  • Things can go wrong, and there are risks associated with making changes - though I believe this process to be stable

If you have waited more than 24 hours and your change has not been processed, reach out to support@NeverForgetMe.org.

 Keep in mind that It's perfectly OK if you'd rather I make modifications for you. I'll be happy to do so. 

Message Board Management

When your child receives a dedicated tribute page, they also receive a dedicated message board, where anyone can leave a message letting you know they're thinking of you and your lost loved one. In the past, I have manually been moderating the messages, ensuring no spam occurs (I have yet to see this, but to be safe, I still moderate). As a parent of Never Forget Me, when you register and log into Never Forget Me, you can moderate your own messages (I will still be reviewing things in case you don't log in frequently). To manage your message board:

  • Log into Never Forget Me
  • Click the image under the Messages text
  • Adjust filters accordingly
    • The Status filter values are: All (The default), Pending, Active and Rejected
    • The time-window filter values are: Within the Past 1 week only (The default), within the past 2 weeks only, within the past 30 days only, within the past 60 days only, and all.
    • If you don't see messages, either there hasn't been any messages yet, or you may need to adjust one of the before-mentioned filters (e.g. Look back 60 days)
  • Click the message you id you wish to review/alter
  • Change the Message Status
  • Click the Update Status button


Discounted Merchandise

To receive a discounted price on merchandise, simply log into Never Forget Me and visit the store. The system automatically offers price discounts once logged in.